The value of US online returns will reach $279.03 billion this year, more than doubling since 2019 - Insider Intelligence Trends, Forecasts & Statistics
![Retailers should refrain from introducing online return fees to keep customer loyalty - Retail Insight Network Retailers should refrain from introducing online return fees to keep customer loyalty - Retail Insight Network](https://www.retail-insight-network.com/wp-content/uploads/sites/18/2022/07/zara-graph2.jpg)
Retailers should refrain from introducing online return fees to keep customer loyalty - Retail Insight Network
![Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent](https://static.independent.co.uk/2022/05/14/16/newFile.jpg?quality=75&width=1200&auto=webp)